Thursday, May 25, 2017

Check Your Air Conditioner

As it heats up outside, drivers rely more and more on the functionality of their air conditioners in their vehicles. Whether you’re driving across town, or across the country, to stay comfortable this summer, we recommend that you check your AC before you head out. Melloy Dodge offers these tips so you won’t be left sweltering in the heat!

Recharge

To cool the air in your vehicle, your air conditioner needs sufficient refrigerant. Typically, refrigerant should be added every few years. If the refrigerant level in your system is low, schedule service with the Melloy Dodge Service Department!

Check your Hoses

Your vehicle’s air conditioner wouldn’t be able to circulate cool air without a system of interconnecting hoses, they’re essential to the functioning of your AC. Leaks and cracks in these hoses prevents your AC from working properly. To prevent problems, regularly inspect your system’s hoses.

Change your Filters

If your air conditioner is weak or giving off an unpleasant odor, you may need to change your filter. Check your vehicle’s owner’s manual to see when the manufacturer recommends switching out that filter.

Drive comfortably this summer, and make sure your air conditioner is working properly before you embark on a trip. If you think there’s something wrong with your AC, schedule an appointment with Melloy Dodge. Our Service Department has convenient hours and will get you back on the road in no time!

Friday, May 5, 2017

Melloy Dodge Wins Customer First Award for Excellence 2017

FCA US LLC recently announced the 2017 winners of theCustomer First Award for Excellence. Melloy Dodge was one of 387 dealerships in the United States to win this award. The Customer First Award for Excellence recognizes elite dealerships that are recognized by consumers as leaders in customer sales and service experience.

"Our dealers are striving to not just improve the customer experience in their facilities, but to become the industry leaders in customer satisfaction on both the sales and service sides of the business," said Al Gardner, Head of Dealer Network Development, FCA – North America. "Consumers will know that they are in a Customer First dealership from the logos, but more importantly, they will experience the evolution of these elite stores."

FCA created the Customer First Award for Excellence to improve customer satisfaction and recognize dealerships like Melloy Dodge that are leading the way in sales and service experience, employee training, and facility condition. Dealerships must meet exceptionally high standards in order to win this award.


Melloy Dodge is proud to provide superior service to all of our New Mexico customers. For a great deal on a Dodge or RAM vehicle, and a seamless buying experience, come to Melloy Dodge.