Friday, May 5, 2017

Melloy Dodge Wins Customer First Award for Excellence 2017

FCA US LLC recently announced the 2017 winners of theCustomer First Award for Excellence. Melloy Dodge was one of 387 dealerships in the United States to win this award. The Customer First Award for Excellence recognizes elite dealerships that are recognized by consumers as leaders in customer sales and service experience.

"Our dealers are striving to not just improve the customer experience in their facilities, but to become the industry leaders in customer satisfaction on both the sales and service sides of the business," said Al Gardner, Head of Dealer Network Development, FCA – North America. "Consumers will know that they are in a Customer First dealership from the logos, but more importantly, they will experience the evolution of these elite stores."

FCA created the Customer First Award for Excellence to improve customer satisfaction and recognize dealerships like Melloy Dodge that are leading the way in sales and service experience, employee training, and facility condition. Dealerships must meet exceptionally high standards in order to win this award.

Melloy Dodge is proud to provide superior service to all of our New Mexico customers. For a great deal on a Dodge or RAM vehicle, and a seamless buying experience, come to Melloy Dodge. 

Tuesday, April 25, 2017

Tire Blowouts: Why They Happen and How You Can Avoid Them

With the outside temperature rising and drivers traveling farther distances, with heavily loaded vehicles, blowouts are bound to happen. How can you prevent it from happening to you? Typically, a blowout occurs as the result of wear, a factory defect, overloading, or most often, underinflation. The service department at Melloy Dodge is experienced in handling any type of vehicle repair, including replacing tires that have failed. Here’s our advice on how to avoid a blowout:

Don’t drive with underinflated tires. Without proper air pressure, your tires are working harder than necessary. Underinflated tires put more strain on the side-wall, generating heat, and ultimately malfunction. Read your vehicle’s owner’s manual, or check the inside of your driver’s side doorjamb for the proper air pressure your tires require. Check your tire pressure regularly and do not over or underinflate – stick with your automaker’s recommended psi.

Don’t overload your vehicle. Summer vacation season is approaching and more drivers will be traveling with their families. You may have suitcases, camping gear, and other items to take with you as you drive to your destination, but be careful to over-pack. Consult your owner’s manual to see what your vehicle’s Gross Vehicular Weight Rating is and be sure not to exceed it.

Drive carefully. Slamming into a pothole, curb or debris in the road is never a good idea, but it’s especially harmful to your tires. Sometimes hitting a pothole or other road hazard will cut through the rubber and cause a blowout immediately, other times, the damage won’t show up until later. Either way, it’s important to drive safely at all times.

Taking good care of your tires and driving carefully go a long way in preventing tire failure. This summer, drive safely and avoid tire failure. If your tires do fail, see our guide on how to replace a flat, and visit the Melloy Dodge service center for any needed repairs and maintenance.

Copyright:'>tevarak11 / 123RF Stock Photo

Friday, April 21, 2017

How to Change a Flat Tire

You’re driving along and your steering suddenly feels strange, or your car slows down for no reason, or you a hear a weird noise. Perhaps you ran over a nail. Perhaps your tire was blown out after running over a pothole or debris in the road. Whatever the case, after you’ve pulled over, your first instinct may be to reach for your cell phone and call roadside assistance. Roadside assistance is great, but there’s always the chance that a flat tire will strike when you’re out of range, or don’t have access to a cell phone! Knowing how to change a tire is a valuable skill for all drivers to have! If you don’t
already know how, the service
team at Melloy Dodge is here to offer some tips and instructions!

First of all, before you ever have to change your tire, make sure you have the right tools in your vehicle. Your vehicle should be equipped for any emergency flat, be sure to have a properly inflated spare tire, a jack, a lug wrench, and your vehicle’s owner’s manual. It’s also helpful to have a pair of gloves, a rain poncho and a flashlight in case a flat occurs at night or in adverse weather. You’ll also need wheel wedges and small cut of wood to secure the tire jack.

When your tire is flat, you first want to turn on your hazard lights to signal to other drivers that you have an emergency, doing so will help avoid an accident. Find a level, straight stretch of road with a wide shoulder to pull over. Use your parking brake to ensure that your vehicle doesn’t roll. Now you’re ready to change your tire:
  1. Apply the wheel wedges against the tires opposite of the flat.
  2. Remove the hubcap or wheel cover. Use the flat end of the lug wrench to pry the cover off. If your lug nuts are exposed, you can skip this step.
  3.  Loosen the lug nuts with the lug wrench. Do not remove them while still on the ground!
  4. Place the jack under the vehicle. Follow the instructions in your owner’s manual for safe placement of the jack, and then raise your vehicle with the jack until the flat tire is about six inches off the ground.
  5. NOW you can remove the lug nuts. Since they’ve already been loosened, this step should be easy. This step, as well as the next two steps should be performed quickly, if the car slips off the jack, you can be seriously hurt.
  6. Remove the flat tire. Grip it gently by the treads and pull it toward you. Set it on its side so it doesn’t roll away.
  7.   Align the spare with the exposed lug bolts and push it into place. This should be done quickly, but be careful not to rock the car.
  8. Replace the lug nuts and slightly tighten with the wrench. Be sure the tapered ends of the lug nuts are closest to your vehicle.
  9.  Lower the jack carefully. Once the spare touches the ground, remove the jack.
  10. Now you can tighten the lug nuts with the wrench.  Alternate, don’t tighten lug nuts that are right next to each other right after each other. Make sure they’re really tight!
  11. Replace the hubcap or wheel cover.
  12. Check the pressure on your spare, make sure it’s safe!

Now you’re a tire-changing expert! The whole process shouldn’t take longer than half an hour. You might find it helpful to practice changing a tire at home in the safety of your garage, just to be sure you’re prepared. Melloy Dodge wants to remind you that when you have to change your tires, safety should always be a priority. Keep road and traffic conditions, weather conditions, and passenger safety in mind at all times! And if you ever need maintenance or service, don’t hesitate to schedule an appointment with the Melloy Dodge Service Center!

Copyright: <a href=''>highwaystarz / 123RF Stock Photo</a>

Wednesday, April 19, 2017

Here's What You Need to Know About Tire Pressure

Getting the most out of your Dodge or RAM requires that you maintain the correct tire pressure. Tire inflation can impact fuel economy and overall performance of your vehicle, but how do you know if your tires are inflated properly? Is underinflation really that bad? And what happens when your tires are overinflated? Here’s what you need to know about tire pressure.

Seasonal weather pattern changes lead to changes in tire pressure. When temperatures drop, air compresses, leading to underinflated tires. Even a small pressure loss can affect your vehicle’s handling and performance. Vehicles with underinflated tires experience a loss of steering precision and cornering stability, as well as decreased fuel economy. For every one psi drop in pressure, your gas mileage is lowered by 0.4%! Low tire pressure can also increase the likelihood of tire tread separation. If tread separation occurs while driving, you can completely lose control of your vehicle!

So, if underinflated tires lead to more difficult handling, some reason that overinflating their tires will provide more responsive handling and better fuel efficiency, but this is not the case. Overinflated tires are more susceptible to damage caused by driving over potholes or debris in the road. When tires are overinflated, the center of the tire wears out at a faster pace than the outer edges, they might only last half as long as they would if inflated properly. Check your tire pressure often, as over-inflation is common during warmer months when air expands.

To get the most out of your vehicle, it’s important to maintain the proper tire pressure. Most automakers specify their recommended tire pressure, you can find this on a sticker in the doorjamb or in your owner’s manual. The manufacturer suggested tire pressure is based on extensive tests and analyses for each specific model. Never judge tire pressure by just eyeballing the tire, check your tires with a quality air gauge, at least once a month. It’s more difficult to control a vehicle with underinflated tires, and tires that are overinflated wear out quickly, so be sure to stick with your vehicle’s manufacturer recommended psi, no higher, no lower. Get the most out of your Dodge or RAM, and if you ever need maintenance or service, be sure to contact the Melloy Dodge service department for fast and professional repairs or maintenance.

Copyright: <a href=''>highwaystarz / 123RF Stock Photo</a>

Monday, March 27, 2017

Spring Maintenance

This time of year, many New Mexicans are looking forward to hitting the road for spring road trips. Perhaps you’re already planning some camping trips or weekend getaways, but before you head out, are you sure your vehicle is ready? Melloy Dodge recommends you bring your vehicle in for service this spring to make sure it’s in safe working order for all of your upcoming plans! Here are some spring maintenance tips:

Change your oil and oil filter. Consult your vehicle’s owner’s manual to see how often oil changes are recommended. Regularly changing your oil and oil filter ensures that your engine continues to run free of any issues. Neglecting to replace engine oil can lead to higher fuel consumption and serious engine problems.

Check your engine, brake, and transmission fluids. These fluids keep your vehicle running smoothly. Low fluid levels may indicate a leak that can lead to severe damage.

Check your tires. Tires should be properly inflated for optimum handling, traction and durability. however, the change of seasons can mean fluctuations in tire pressure. Warm weather can cause your tire pressure to increase, making the tires more susceptible to damage.

Regular maintenance can extend the life of your vehicle. If you’re ready to schedule maintenance for your vehicle, it’s easy to make an appointment with the Melloy Dodge service center! While you’re here, remember to have our certified technicians check your battery, lubricate chassis parts, check your filters and look out for any other issues. Prolong the life of your vehicle and keep your family safe with springtime maintenance!

Copyright: <a href=''>welcomia / 123RF Stock Photo</a>

Monday, March 20, 2017

Prepare Your Vehicle for Your Roadtrip!

As the weather warms up, many of us crave a spring or summer getaway. In addition to getting time off work, mapping your route and reserving lodging, it’s important to make sure your vehicle is ready to make the trip! At Melloy Dodge, our service department sees all kinds of damage and performs extensive maintenance, so we know how to prepare a vehicle for a road trip.

No matter what vehicle you drive, whether it’s a family friendly Dodge Durango or a dependable RAM 1500, performing basic maintenance before you embark on any adventure is vital. Check wipers and fluid levels, and make sure to change your oil or schedule any needed tune ups. Check your tire pressure, and take a look at your belts, brakes, filters, and gauges too! If you’re in a truck and you’re towing a trailer, be sure to check your vehicle’s towing capacity before packing.

In order to make the most of your upcoming road trip, Melloy Dodge also suggests that you map out your route before heading out, and be sure to take a smart phone with navigation or a GPS. It’s also a good idea to be prepared for anything - have a first aid kit, phone chargers, water, and snacks on board. If you have little ones, be sure to pack games, music, toys, coloring books, and or videos to keep them entertained.

If you’re planning a road trip and you think it’s time for maintenance, come to Melloy Dodge. The Melloy Dodge service center has convenient hours to accommodate any busy schedule, so it’s easy to make an appointment for maintenance! We’re also proud to have one of Mopar’s Top 27 Techs on our team. The staff on our service department team is highly trained to give you the best service so when you set out on your next adventure, you know your vehicle is ready!

Copyright: <a href=''>yarruta / 123RF Stock Photo</a>

Thursday, March 16, 2017

Leasing vs Buying a New Car

Shopping for a new car is an exciting time! Test driving vehicles can be thrilling and the possibilities are endless! However, the options can also be overwhelming. You’re not only faced with hundreds of vehicle options, but once you find the car, truck, or SUV that’s right for you, you also have to decide whether to buy or lease. At Melloy Dodge, we have vehicles available for purchase or lease. These two financing options have their pros and cons, so a careful look at your lifestyle will help you determine which option is best for your situation.

Reasons to Lease:

Leasing is great if you’re looking to pay less for a newer car. Leasing a vehicle often means lower monthly payments, with a low down payment. Leased vehicles are typically still covered under their manufacturer’s warranty, and so repair costs are minimal. With a lease, you get to easily transition to a new car every few years without the hassle of selling your car yourself. Just as a word of caution however, be sure to calculate your mileage wisely to avoid end of lease penalties.

Reasons to Buy:

When you purchase a vehicle, you own it, so you can modify it how you want. You can drive it as much as you want without having to worry about an excess mileage penalty. When you purchase a vehicle, you aren’t tied to a lease agreement, you can sell whenever you wish to upgrade. Buying a car is also more cost-effective in the long run.

At Melloy Dodge, we have plenty of options for leasing or buying. No matter what you’re looking for in a vehicle, we have something for you! Right now, you can lease a 2016 Challenger Hellcat for 36 months for just $599 a month. We also have Scat Pack Shaker Challengers available for lease at just $399 a month for 36 months! To learn more about these lease offers and the other vehicles you can purchase or lease, view our inventory online, stop by for a visit, or give us a call! 

Tuesday, February 14, 2017

New Dodge Charger Pursuit Helps Keep Officers Safe

A police officer’s job is dangerous, but Dodge is offering a new tool to help officers stay safe. The 2017 Dodge Charger Pursuit, the Dodge law enforcement vehicle, will be equipped with technology that can detect people sneaking up behind the vehicle. Dodge collaborated with California vehicle control systems maker InterMotive on this feature in response to ambush attacks on police officers this last year.

The new 2017 Dodge Charger Pursuit will feature rear parking sensors and backup cameras that will sense if a person is approaching from behind. The vehicle will flash its rear lights, lock all doors, roll up the front windows, and display a video feed from the backup camera. This technology will help police officers stay safe when parked. In a press release Jeff Kommor, Fiat Chrysler VP of Fleet Sales, said “while it does not replace vigilance, this technology acts as a second set of eyes and provides police officers with added peace of mind when they are in a parked Charger Pursuit.”

These safety features come standard in every 2017 Charger Pursuit, no extra cost for police agencies. Our Fleet Department is happy to provide local government agencies and organizations with cars and vans, law enforcement vehicles, and trucks. Melloy Dodge is excited to bring these awesome police cruisers and other high-performance Dodge vehicles to New Mexico to help ensure officer safety! 

Thursday, February 9, 2017

Cash for Clunkers at Melloy Dodge

Do you have an older vehicle sitting in your driveway that’s not getting much use? Perhaps a car or truck that you haven’t been able to sell? Right now, Melloy Dodge is offering top dollar for used cars and trucks. Take advantage of our Cash for Clunkers program.

If you have a vehicle that you’ve been unable to sell, we’ll give you up to $4,500 for it so you can put a down payment on a newer, more reliable vehicle! Depending on the condition of your vehicle, you could receive a considerable amount to help you get into a new car.

Take advantage of our Cash for Clunkers program and get paid maximum dollar for a used vehicle that wouldn’t typically get you that much money! Come to Melloy Dodge on Coors to see how much you can get for your pre-owned vehicle, and browse our huge selection of certified low pricing cars and trucks.

Tuesday, February 7, 2017

Melloy Dodge Employee Wins Mopar Top 27 Tech Award

Mopar, FIAT Chrysler’s parts, service, and customer care division, recognizes elite technicians at their US dealerships every year. Out of 25,000 eligible technicians in the US, 1,000 high-performing techs are honored, and 27 “Top Tech” award winners are selected.

Melloy Dodge is proud to announce that Edward Shaw, one of our parts and service department technicians, was among the 27 Top Techs presented with this prestigious award this year.

Pietro Gorlier, Head of Parts and Service at FCA stated that because “customer satisfaction and retention will continue to be key drivers of our business, regardless of vehicle or make… it’s so critical to make sure that our top technicians receive the proper training, and that we recognize superstars of the service lane, such as these 27 high-performing technicians, as well as the dealerships that support them.”

Melloy Dodge appreciates Edward Shaw and everything he’s done to make our dealership great! If you need parts or service for your vehicle, come to Melloy Dodge! We work hard to provide you with the best service.

Tuesday, January 24, 2017

Used vs. Certified Pre-Owned

If you’ve embarked on a search for a new or used vehicle, you’ve likely come across the term “Certified Pre-Owned”. Car salesmen tout the extended warranties and protection plans available on pre-owned vehicles, but are these deals worth it? How do Certified Pre-Owned vehicles compare to standard used cars?

Manufacturers will typically offer a warranty on a new car, but that comes with an expiration date. When the car or truck reaches a certain age or number of miles, that vehicle is no longer covered. Often, your average used vehicle is no longer under the manufacturer’s warranty. Choosing a Certified Pre-Owned vehicle however, comes with the added benefit of an extended warranty coverage, you’ll be covered for longer. Driving one of Melloy Dodge’s Certified Pre-Owned vehicles gets you a 3 month/3,000-Mile (whichever comes first) Maximum Care Warranty, and up to a 7-year/100,000 (whichever comes first) Mile Powertrain Limited Warranty.

At Melloy Dodge, all of our Certified Pre-Owned vehicles go through a rigorous 125-point inspection to meet high mechanical, maintenance, appearance and detail standards. Only the finest vehicles get certified. All Certified Pre-Owned vehicles come with a CARFAX vehicle history report. In addition, we offer roadside coverage including battery jump assistance, gas delivery, lockout service, and towing service, as well as car rental allowance.

When buying a used car or truck, you want to be sure you’re getting a vehicle that will last. Buying Certified Pre-Owned is a great way to get a quality car you can be confident about, for less than new. Come and see our inventory for an amazing deal on a quality car or truck. We’ve got you well taken care of, on the road and off. 

Thursday, January 19, 2017

Start Something New at Melloy Dodge!

What better way to start off the new year than with a great deal on a new or used vehicle from Melloy Dodge! This month, we’re offering major savings on select 2017 vehicles as part of our Start Something New sales event!

We have amazing deals on select 2017 vehicles – for instance you can save up to $9,000 on 2017 RAM 1500s, or get up to $5,000 cash back on a brand new 2017 Dodge Journey!*

Don’t forget about the huge savings we’re offering on 2016 vehicles as well! 2016 Dodge Chargers are starting from as low as $25,937 and 2016 Dodge Journeys as low as $18,995!*

Here at Melloy Dodge, we’re proud to offer certified low pricing on hundreds of vehicles! No matter your budget, we have a vehicle to fit your needs! Visit us online or stop by our lot for details on what we have in stock. Melloy Dodge, just South of the Cottonwood Mall, where we always say “Deal!”

*See our website for detailed promotion information: